Privacy Policy

Last updated: June 27, 2026

This Privacy Policy describes how Nori (“Nori,” the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, make a purchase from Noriliving.com or otherwise communicate with us regarding the Site collectively, the “Services.”

For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technologies, legal requirements, or for other operational, legal, or regulatory reasons.

When we update this Privacy Policy, we will post the revised version on the Site, update the “Last updated” date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide our Services, we collect personal information from a variety of sources. The information we collect and use depends on how you interact with us, such as whether you browse our Site, place an order, create an account, contact customer support, sign up for marketing messages, or interact with our advertisements.

In addition to the specific uses described below, we may use information we collect about you to communicate with you, provide and improve the Services, process transactions, fulfill orders, prevent fraud, comply with legal obligations, enforce our terms and policies, and protect our rights, customers, business, and Services.

What Personal Information We Collect

The types of personal information we collect depend on how you interact with our Site and Services. When we use the term “personal information,” we mean information that identifies, relates to, describes, or can reasonably be associated with you.

Information We Collect Directly from You

Information that you directly submit to us through the Services may include:

  • Contact details, including your name, email address, billing address, shipping address, and phone number.

  • Order information, including the products you purchase, payment confirmation, billing address, shipping address, and order history.

  • Account information, including username, password, security questions, preferences, saved addresses, and account settings.

  • Shopping information, including products you view, add to cart, save, review, or purchase.

  • Customer support information, including the details you choose to share when contacting us by email, contact form, chat, social media, or other communication channels.

  • Marketing preferences, including whether you subscribe to email or SMS updates, promotional offers, or other marketing communications.

Some features of the Services may require you to provide certain personal information. You may choose not to provide this information, but doing so may prevent you from using or accessing certain features.

Information We Collect Automatically

We may automatically collect certain information about your interaction with the Services, also called “Usage Data.” To do this, we may use cookies, pixels, web beacons, tags, and similar technologies.

Usage Data may include:

  • Device information.

  • Browser type and version.

  • IP address.

  • Network connection information.

  • Pages viewed.

  • Products viewed.

  • Cart activity.

  • Referral source.

  • Search terms.

  • Date and time of visit.

  • Interaction with emails, advertisements, or website features.

  • Approximate location based on IP address.

We use this information to operate the Site, remember your preferences, analyze Site performance, improve the customer experience, prevent fraud, and support marketing and advertising activities.

Information We Obtain from Third Parties

We may obtain information about you from third parties, including vendors and service providers who collect information on our behalf, such as:

  • Shopify and other ecommerce platform providers.

  • Payment processors.

  • Shipping and fulfillment partners.

  • Customer support tools.

  • Email and SMS marketing providers.

  • Analytics providers.

  • Advertising platforms such as Meta, Google, TikTok, Pinterest, or similar partners.

  • Fraud prevention and security providers.

Our payment processors collect payment information, such as credit or debit card details, billing address, and transaction information, in order to process your payment and fulfill your order. We do not store full credit or debit card numbers on our own systems.

Any information we obtain from third parties will be handled in accordance with this Privacy Policy.

How We Use Your Personal Information

Providing Products and Services

We use your personal information to provide the Services and fulfill our contract with you, including to:

  • Process your payments.

  • Confirm your order.

  • Fulfill and ship your order.

  • Send order updates, shipping updates, delivery updates, return updates, and exchange updates.

  • Provide customer support.

  • Create, maintain, and manage your account.

  • Process returns, refunds, exchanges, or store credits.

  • Improve your shopping experience.

  • Provide product recommendations and store features.

Marketing and Advertising

We may use your personal information for marketing and promotional purposes, including to:

  • Send promotional emails or SMS messages where permitted by law.

  • Show you advertisements for our products or services.

  • Personalize your experience on our Site.

  • Measure the effectiveness of our marketing campaigns.

  • Retarget visitors who viewed products, added items to cart, or interacted with our Site.

  • Build advertising audiences or lookalike audiences through advertising partners.

Where required by law, we will ask for your consent before sending certain marketing communications or using certain tracking technologies.

You can unsubscribe from promotional emails at any time by clicking the unsubscribe link in our emails. For SMS messages, you may opt out by following the instructions provided in the message.

Security and Fraud Prevention

We use your personal information to detect, investigate, prevent, or take action regarding possible fraudulent, illegal, harmful, or malicious activity.

This may include using information to:

  • Verify transactions.

  • Protect customer accounts.

  • Prevent unauthorized access.

  • Detect suspicious orders.

  • Protect our Site, business, customers, and partners.

  • Enforce our terms, policies, and legal rights.

If you create an account, you are responsible for keeping your login credentials safe. Please do not share your username, password, or account access details with anyone. If you believe your account has been compromised, please contact us immediately.

Customer Support and Service Improvement

We use your personal information to communicate with you, respond to your questions, resolve issues, provide support, improve our Services, and maintain our relationship with you.

This may include using feedback, messages, product reviews, and support requests to improve our products, policies, website experience, and customer service.

Cookies and Tracking Technologies

Like many websites, we use cookies and similar technologies to power and improve our Site and Services.

Cookies may be used to:

  • Remember your preferences.

  • Keep items in your cart.

  • Enable checkout functionality.

  • Understand how customers use the Site.

  • Improve website performance.

  • Personalize content.

  • Measure advertising effectiveness.

  • Show relevant advertisements on other websites or platforms.

We may also allow third-party service providers and advertising partners to use cookies, pixels, or similar technologies on our Site to provide analytics, advertising, retargeting, and performance measurement.

Most browsers automatically accept cookies by default. You can choose to remove or reject cookies through your browser settings. Please note that removing or blocking cookies may negatively affect your experience and may cause certain features of the Site to work incorrectly or become unavailable.

Depending on your location, you may also have the right to opt out of certain cookies, targeted advertising, or sharing of personal information. Where required, we will provide a cookie banner or privacy settings that allow you to manage your preferences.

Our Site may recognize the Global Privacy Control signal where required by applicable law. If we receive a valid Global Privacy Control signal from your browser or device, we will treat it as a request to opt out of certain uses or disclosures of your personal information for that browser or device, as required by applicable law.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate business, operational, legal, or service-related purposes.

We may disclose personal information:

  • To vendors and service providers who perform services on our behalf, such as ecommerce hosting, payment processing, order fulfillment, shipping, customer support, marketing, analytics, cloud storage, IT support, and fraud prevention.

  • To payment processors to process your payment securely.

  • To shipping and fulfillment partners to deliver your order.

  • To business and marketing partners to provide services, measure performance, and advertise to you.

  • To analytics and advertising partners to understand website activity and improve marketing.

  • To affiliates or members of our corporate group, where applicable.

  • When you direct us, request us, or consent to our disclosure of information.

  • In connection with a business transaction, such as a merger, acquisition, financing, reorganization, sale of assets, or bankruptcy.

  • To comply with legal obligations, law enforcement requests, subpoenas, court orders, or similar legal processes.

  • To enforce our terms, policies, and rights.

  • To protect our business, Services, customers, users, or others.

Categories of Personal Information Disclosed

In the past 12 months, we may have disclosed the following categories of personal information for the purposes described in this Privacy Policy:

  • Identifiers, such as name, email address, phone number, billing address, shipping address, IP address, and account details.

  • Commercial information, such as products viewed, products purchased, cart activity, order history, and customer support interactions.

  • Internet or similar network activity, such as Usage Data, browser information, device information, and website interactions.

  • Approximate geolocation data, such as location inferred from IP address.

  • Payment-related information, processed by our payment providers.

  • Customer support and communication information.

The categories of recipients may include:

  • Ecommerce platform providers.

  • Payment processors.

  • Fulfillment and shipping partners.

  • Customer support providers.

  • Marketing and advertising partners.

  • Data analytics providers.

  • IT and cloud service providers.

  • Fraud prevention and security providers.

  • Professional advisors, legal authorities, or government bodies where required.

We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you.

Sale, Sharing, and Targeted Advertising

Depending on applicable privacy laws, some of our marketing and advertising activities may be considered a “sale,” “sharing,” or “targeted advertising,” even though we do not sell your personal information for money.

We may share identifiers, commercial information, and Usage Data with advertising and marketing partners to show relevant advertisements, measure campaign performance, and improve our marketing.

Depending on where you live, you may have the right to opt out of the sale or sharing of your personal information or the use of your personal information for targeted advertising. You may exercise these rights through our Site privacy settings, cookie banner, or by contacting us using the contact details below.

Third-Party Websites and Links

Our Site may contain links to websites, apps, social media pages, payment providers, or other online platforms operated by third parties.

If you follow links to websites or platforms that are not operated by us, you should review their privacy policies, security practices, and terms. We are not responsible for the privacy, security, accuracy, or practices of third-party websites or platforms.

Information you share on public or semi-public areas, including social media platforms, may be visible to other users and may be used by third parties. Our inclusion of third-party links does not imply endorsement unless clearly stated.

Children’s Data

The Services are not intended for children. We do not knowingly collect personal information from children.

If you are a parent or guardian and believe that a child has provided us with personal information, please contact us using the contact details below and we will take appropriate steps to delete the information where required by law.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we sell or share personal information of individuals under 16 years of age.

Security and Retention of Your Information

We use reasonable administrative, technical, and physical safeguards designed to protect personal information.

However, no security system is perfect or impenetrable, and we cannot guarantee absolute security. Information transmitted over the internet may not always be secure. We recommend that you do not send sensitive or confidential information through insecure channels.

We retain personal information for as long as reasonably necessary to provide the Services, fulfill orders, maintain records, comply with legal obligations, resolve disputes, prevent fraud, enforce agreements, and support legitimate business purposes.

The length of time we retain personal information depends on factors such as:

  • Whether you have an account with us.

  • Whether we need the information to provide the Services.

  • Whether we need the information for tax, accounting, legal, or compliance purposes.

  • Whether the information is needed to resolve disputes or enforce agreements.

  • Whether retention is required or permitted by law.

Your Rights

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. These rights are not absolute and may apply only in certain circumstances.

You may have the right to:

  • Access / Know: Request access to the personal information we hold about you and details about how we use and disclose it.

  • Delete: Request that we delete personal information we maintain about you.

  • Correct: Request that we correct inaccurate personal information we maintain about you.

  • Portability: Request a copy of the personal information we hold about you in a portable format.

  • Opt Out of Sale, Sharing, or Targeted Advertising: Request that we do not sell or share your personal information or use it for targeted advertising, as defined by applicable law.

  • Restrict Processing: Request that we restrict certain processing of your personal information.

  • Object to Processing: Object to certain processing of your personal information.

  • Withdraw Consent: Withdraw consent where we rely on consent to process your personal information.

  • Appeal: Appeal our decision if we decline to process your privacy request, where applicable.

You may exercise your rights by contacting us using the contact information below or through any privacy controls available on our Site.

We will not discriminate against you for exercising your privacy rights.

Before responding to certain requests, we may need to verify your identity. This may require us to collect information such as your email address, order number, account information, or other details necessary to confirm your identity.

Where permitted by law, you may designate an authorized agent to submit a request on your behalf. We may require proof that the agent is authorized to act for you and may also require you to verify your identity directly with us.

Managing Communication Preferences

We may send you promotional emails, SMS messages, or other marketing communications where permitted by law.

You may opt out of promotional emails at any time by clicking the unsubscribe link included in our emails. You may opt out of SMS marketing by following the instructions provided in the message.

Even if you opt out of promotional communications, we may still send you non-promotional messages, such as order confirmations, shipping updates, account notices, customer service replies, policy updates, and other transactional or administrative communications.

International Users

We may transfer, store, and process your personal information outside the country where you live. This may include countries that may not provide the same level of data protection as your home country.

Your personal information may be processed by our staff, service providers, platform providers, payment processors, fulfillment partners, marketing partners, and other third parties in different countries.

If we transfer personal information from the European Economic Area, United Kingdom, or Switzerland to a country that has not been recognized as providing an adequate level of protection, we will rely on appropriate transfer mechanisms, such as Standard Contractual Clauses or other lawful safeguards, where required.

European Economic Area, United Kingdom, and Swiss Residents

If you are located in the European Economic Area, United Kingdom, or Switzerland, we process your personal information under one or more legal bases, depending on the purpose of processing.

These legal bases may include:

  • Performance of a contract, such as processing your order, payment, shipping, returns, exchanges, and customer support.

  • Consent, such as for certain marketing communications or cookies where required.

  • Legitimate interests, such as improving our Services, preventing fraud, securing our Site, and marketing our products, provided those interests are not overridden by your rights and freedoms.

  • Compliance with legal obligations, such as tax, accounting, consumer protection, and regulatory requirements.

You may have the right to lodge a complaint with your local data protection authority if you believe we have processed your personal information unlawfully.

California and Other U.S. State Privacy Rights

If you are a resident of California or another U.S. state with applicable privacy laws, you may have additional privacy rights, including the right to know, access, correct, delete, opt out of sale or sharing, opt out of targeted advertising, limit certain uses of sensitive personal information, and appeal a privacy decision.

We do not use sensitive personal information for purposes that require a right to limit under applicable law.

To exercise your rights, please contact us using the details below or use any privacy controls available on our Site.

Complaints

If you have a complaint about how we process your personal information, please contact us using the contact details below.

If you are not satisfied with our response, depending on where you live, you may have the right to appeal our decision or lodge a complaint with your local data protection authority.

Contact

If you have any questions about this Privacy Policy, our privacy practices, or if you would like to exercise any of your privacy rights, please contact us at:

Nori
Email: Support@norilivings.com
Website: noriliving.com

For purposes of applicable data protection laws, and unless otherwise stated, Nori is the data controller of your personal information.